What is an eSIM?
An eSIM (embedded SIM) is a digital SIM card built into your phone. It works just like a physical SIM, but installs by scanning a QR code — nothing to insert into your device.
How it works
- 1
Choose your destination
Pick a data plan for the country or region you're travelling to.
- 2
Scan the QR code
Install your eSIM in seconds by scanning the QR code emailed to you.
- 3
Activate on arrival
Turn on data once you land, so you don't burn into your validity window early.
Frequently asked questions
How is an eSIM different from a physical SIM card?
An eSIM is built directly into your phone — there's nothing to insert or remove. You can have several eSIM profiles installed and switch which one is active.
Is my phone eSIM-compatible?
Most phones from 2018 onward support eSIM, including iPhone XS and later, and most recent Samsung, Google Pixel, and Huawei devices. Check your phone's Cellular/Mobile settings for an "Add eSIM" option to confirm.
Can I use my eAlo eSIM alongside my regular SIM?
Yes — most eSIM-compatible phones support dual SIM. Your physical SIM stays active for calls and texts while your eAlo eSIM handles data abroad.
Will I keep my regular phone number?
Yes. Your eAlo eSIM only provides mobile data — your physical SIM and regular number stay exactly as they are.